Last Updated: August 6, 2026
By accessing and using AlchemistX services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. You are required to read and agree to these Terms before completing any purchase.
AlchemistX provides gaming enhancement software and related services for supported titles including Mission Against Terror (MAT) and Super Dance Online (SDO). Our services are provided "as is" and we reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We do not guarantee that our services will be uninterrupted, error-free, or free from compatibility issues following game updates.
You must register an account and verify your email address before you are permitted to make a purchase. Email verification is mandatory and ensures that you receive important notifications regarding your subscription, service status, and account security. Purchasing is blocked until verification is complete. We also offer optional two-factor authentication (2FA), which you may enable from your dashboard settings. When 2FA is enabled, a one-time code is sent to your registered email address at each login. You are responsible for maintaining access to your registered email address; loss of email access while 2FA is enabled may prevent you from logging in until support can assist.
You are responsible for:
All prices are listed in Malaysian Ringgit (MYR). Payment must be made in full before accessing services and is processed securely through Stripe. Subscriptions are one-time payments valid for the duration stated on the product — they do not auto-renew. You will need to make a new purchase when your subscription expires. We reserve the right to change prices at any time; the price shown at the time of purchase is final.
The checkout on this website is the only official way to pay for our products. Our staff will never contact you first by direct message, never ask for your password, and never ask you to send payment to a personal account, a bank transfer, a wallet address, or any other channel outside the official checkout. Payments sent outside the official checkout are not recognised, cannot be verified, grant no access, and cannot be recovered by us. If someone approaches you privately offering a discount or an alternative payment method, treat it as a scam and report it in our Discord server. If you believe there is a problem with a payment you made through the official checkout, open a support ticket before taking any other action — filing a dispute or chargeback without contacting us first is treated as payment fraud under Section 10.
Due to the nature of digital products, all sales are final. Refunds are not provided under any circumstances, including but not limited to: account suspension or ban in associated games, technical difficulties or compatibility issues caused by game updates, product being in Maintenance or Updating status at the time of purchase (you are warned of this before payment), user error or misuse of services, or change of mind. Please ensure you fully understand the product and its current status before completing your purchase.
Products may periodically enter Maintenance, Updating, or Offline status. During these periods, subscription time is automatically paused — your expiry date will not count down while the service is unavailable. When a product is restored to Online status, all affected active subscriptions are extended by the exact duration of the downtime. Purchasing a product while it is in Maintenance or Updating status is allowed but done at your own discretion after acknowledging the associated risks. Purchasing an Offline product is not permitted.
HWID locking rules:
You agree NOT to:
You acknowledge and understand that: use of third-party software may violate the terms of service of the associated game; your game account may be suspended or permanently banned as a result; we are not responsible for any consequences to your game accounts; you use our services entirely at your own risk; we do not guarantee detection avoidance or uninterrupted functionality following game patches; and when purchasing during Maintenance or Updating status, the product may not function as expected until the update or maintenance is complete.
All content, features, and functionality of AlchemistX services are the exclusive property of AlchemistX or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our services for personal use only. This license is tied to your registered account and HWID binding and may not be shared or transferred.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AlchemistX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including loss of data or profits, game account suspensions or bans, interruption of services due to game updates or maintenance, or damages resulting from use or inability to use our services. Our total liability shall not exceed the amount you paid for the services in the past 30 days.
We reserve the right to suspend or terminate your account at any time, with or without notice, for: violation of these Terms; fraudulent activities including chargebacks; sharing, selling, or transferring account access; HWID abuse or circumvention; abusive behavior towards staff or other users. Enforcement may include closing your support ticket, refusing service, revoking product access, terminating your account, and banning you from our Discord server. Serious fraud, impersonation, or security incidents may additionally be reported to the relevant platform or payment provider. No refunds will be provided upon account suspension or termination.
We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy, including hardware identification data used for license enforcement.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
Support is provided exclusively through our Discord community via the support ticket system. No support is offered through direct messages, and any private message claiming to be from our staff should be treated as an impersonation attempt. Please open one ticket per issue and describe your request clearly — opening duplicate tickets for the same issue only delays the response. Response times are not guaranteed, and support is provided on a best-effort basis. Spamming tickets, submitting false reports, or harassing, threatening, or abusing staff will result in the ticket being closed and may lead to refusal of service or account termination. Critical service status updates (Maintenance, Updating, Offline) are reflected in real time on the Store and Dashboard.
You must be at least 18 years old to use our services. By using AlchemistX, you represent and warrant that you meet this age requirement.
If you have any questions about these Terms and Conditions, please contact us through our Discord community.
By using AlchemistX services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.